Shipping Policy

Thank you for shopping with CricutUS. We are committed to delivering your cutting machines quickly and safely. Please read our shipping policy for important details.

Shipping Destinations

• We currently ship to addresses within the United States, including all 50 states and U.S. territories.
• For international shipping inquiries, please contact us at info@cricutus.store for assistance.

Shipping Methods and Delivery Time

• We use reliable carriers such as UPS, FedEx, and USPS to ensure timely delivery.
• Standard shipping typically takes 3 to 7 business days after your order is processed.
• Expedited shipping options may be available at checkout for faster delivery.

Order Processing Time

• Orders are usually processed within 1-2 business days after payment confirmation.
• Custom or special-order cutting machines may require additional processing time, which will be communicated at the time of purchase.

Shipping Costs

• Shipping fees are calculated based on package size, weight, destination, and shipping method.
• Free shipping promotions may apply for qualifying orders as specified on our website.

Tracking Your Order

• Once your order ships, we will send you a confirmation email with tracking information so you can monitor your package’s progress.

Shipping Damage or Loss

• Please inspect your shipment upon delivery.
• If your package arrives damaged, please contact us immediately at info@cricutus.store or call +1 (916) 367-1215 so we can assist you with claims and replacement.
• We are not responsible for delays caused by carriers or unforeseen circumstances beyond our control.

Address Changes

• Please ensure your shipping address is correct when placing your order.
• We cannot guarantee address changes after an order is processed.